Mayfaire Gift Cards make great gifts for any occassion: Christmas, birthdays, graduation, anniversaries or just to say, “Thanks!”! It works just like a debit card - fast and easy!
Cards can be purchased in any amount from $5 to $500, and can be used at one store or multiple stores.*
Mayfaire Gift Card FAQ's
- Q: Can I redeem my gift card for cash?
- A: Mayfaire gift cards are non-refundable and may not be redeemed for cash at any time.
- Q: Can I place a tip on my gift card?
- A: The Mayfaire gift card may not be used for tips or other gratuities.
- Q: Does the gift card ever expire?
- A: The funds associated with the card to not expire however a fee of $2.50 will be deduced monthly from card balance starting on the first day after a one-year period of inactivity. Activity means any action resulting in an increase or decrease in the card balance, other than the imposition of a fee or an adjustment due to an error or reversal of a prior transition. Responsibility lies with the holder of the card to fully read the Terms and Conditions. Card transition history, and balance history visit www.getmyblance.com or call 1.800.755.0085.
- Q: What if someone steals my card or I lose it?
- A: Treat your card the same as you would cash. Mayfaire is not responsible for lost or stolen gift cards. If you notify Mayfaire that your card has been lost or stolen, you may recover only the balance remaining on the card, if any, as of the time you have notified us that your card was lost or stolen, less a replacement fee of $2.00.
- Q: What does it cost to purchase a Mayfaire gift card?
- A: There is a $2.00 per card processing fee for purchases made at the Mayfaire Management Office and a $4.00 per card shipping and handling fee for cards purchased online.
- Q: In what denominations are gift cards available?
- A: Mayfaire gift cards are available in denominations from $5 to $500.
- Q: Where are Mayfaire gift cards accepted?
- A: Mayfaire gift cards are accepted at all Mayfaire Town Center and Mayfaire Community Center stores, with the exception of Mayfaire 16 Regal Theatre, Brixx Pizza, and Verizon Wireless.
- Q: How will I know how much money is on the gift cards?
- A: The original denomination of the card will be printed at the top right on the back of the card. Subsequent to its use, the card balance may be obtained by checking the authorization code from your last purchase, by calling 800-755-0085, or going to www.mayfairetown.com. These options are available 24/7.
- Q: How are gift cards shipped?
- A: All Mayfaire gift cards are shipped standard USPS First Class Mail, which typically arrive within 5-7 business days. Cards cannot be sent to P.O. or APO addresses or out of the Continental US.
- Q: How will the Mayfaire gift card look when it arrives?
- A: The premium quality gift card comes with the gift card attached inside a full color folio greeting card along with a blank white greeting card envelope that is mailed in an outer envelope.
- Q: Who should I contact if I am having issues with the website?
- A: Please call 910-256-5131, Monday - Friday, 8:30 am - 5 pm.
- Q: Can I use my gift card to make purchases online?
- A: No, you can only use the card in person at Mayfaire.
- Q: How do I return merchandise bought with my Mayfaire gift card?
- A: Merchants will credit your returns, subject to their return policy, back to the gift card used to make the purchase. For this reason, it is very important that you keep your gift card and all receipts. Funds credited by a merchant back to a gift card will be available approximately three business days after the return is processed.
- Q: Can I add funds to the gift card?
- A: No, the gift card is not reloadable. However, returns and credits done by the merchant of Mayfaire may be applied.
- Q: What if I want to spend more than the gift card balance?
- A: The Mayfaire gift card can be combined with another form of payment. Please notify the cashier before you begin the transaction that this will be a "split tender" transaction and let them know the balance remaining on your card.
- Q: How long does it take my order to be processed?
- A: Please allow 24 hours for your order to be processed. Orders placed after 5 pm on Friday will not be processed until the following business day. Please note, orders placed after Friday, December 18th cannot be guaranteed delivery by December 25th.
- Q: Can I cancel a website gift card order?
- A: No, once you have placed an order on the website, you cannot cancel it. Please be certain that you have entered all the correct information before you submit your order.
- Have Questions?
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